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Online/offline Personalization with A.S. Watson

Take an inside look into a business transformation story from A.S.Watson, the world's largest international health and beauty supplier.

Speakers : Andrea Zoboli , Gerrit-Jan Steenbergen

1 Lectures | 0 Hours 25 Minutes | 1 Videos | Attendees: 2

Discover how A.S. Watson, a large scale international brand, is transforming at the business level, driving next generation online and offline customer experiences. 

  • Learn how a focus on personalization has resulted in 63% loyalty member engagement transactions. 
  • Determine how to enhance and build customer relationships online and at physical retail store locations. 
  • Find out how this international brand has built a customer experience focused strategy and enabled new functionalities across the business.

Speakers
Andrea Zoboli
eLab Technology Director (Europe) presso, A.S Watson
2 Attendees
1 Video series & Videos
eLab Technology Director (Europe) presso, A.S Watson
Gerrit-Jan Steenbergen
Group Retail Technology Director (CIO), A.S Watson
2 Attendees
1 Video series & Videos
Group Retail Technology Director (CIO), A.S Watson
$99.00

4 days 2 hours left for free!

Categories covered:

Analytics [Topic]

Big Data [Topic]

Digital transformation [Topic]

In partnership with: